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Technical Support

Technical Support

Acceptance Way

Tel

Service Area

Service Time

400 Hotline

4006-501-512

Whole nation

7*24 hours

 

Opinions and Suggestions Processing Flow:

1、Customer’s opinions and suggestions

Hotline: 4006-501-512.
 
2、Feedback for non-quality issues
Respond within half an hour, preliminarily submit the solution within two hours     and reply the final processing result within two working days.
 
3、Feedback for quality issues
Respond within half an year, preliminarily submit the solution within two hours, and submit the interim solution within 24 hours; because of being involved in products depot repair, safety and function test, submission of analysis report and other specific work, the timeliness of final processing result will be separately negotiated by the two parties according to the situation.

 

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Technical support:Chinashangpin